dka88 Privacy Policy
Protecting your personal information is our top priority. Read this policy to understand how dka88 collects, stores, and uses your information.
Introduction and Purpose
dka88 is a trusted online gaming platform operated for players in Bangladesh. We believe that protecting the privacy of our users is a fundamental responsibility. This privacy policy explains how dka88 collects your personal information, how it is stored, and the purposes for which it is used.
This policy applies to the dka88 website (dka88.cam), its mobile platform, and all related services. By registering on our platform or using our services, you are considered to have accepted the terms of this privacy policy.
What Information We Collect
dka88 collects various types of information that help us improve our services and enrich your experience. Details are provided below.
Personal Identity Information
When you register with dka88, we collect the following information:
- Full name
- Email address
- Date of birth (for age verification)
- National ID card or passport number (for identity verification)
- Residential address
Financial Information
To process transactions, we collect:
- Payment method details (bKash, Nagad, Rocket, Upay)
- Bank account information (if applicable)
- Transaction history
- Deposit and withdrawal records
User Activity Information
Information related to your activity on the platform:
- Gaming history and activity
- Betting patterns and preferences
- Login times and session information
- Bonus and promotion usage records
Technical Information
Technical information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and similar tracking technologies
- Website usage patterns
Purpose of Using Your Information
dka88 uses your personal information only for specific and legitimate purposes. We never use your information for unnecessary purposes.
3.1 Service Delivery and Management
We use your information to carry out the following:
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Distributing bonuses and rewards
- Verifying your identity and preventing fraud
- Providing customer service and support
3.2 Fulfilling Legal Obligations
In accordance with applicable laws and regulations, we use information in the following areas:
- Complying with Anti-Money Laundering (AML) rules
- Completing Customer Due Diligence (KYC) processes
- Applying responsible gaming policies
- Verifying age — providing services only to those aged 21 or above
3.3 Platform Improvement and Personalization
To further improve your experience, we use:
- Providing game recommendations based on your preferences
- Analyzing and improving platform performance
- Strengthening security measures
- Detecting and preventing fraudulent activity
Storage and Security of Information
dka88 places the highest importance on the security of your personal information. We use industry-standard security measures to keep your information safe.
Encryption Technology
All your data transmissions are secured with 256-bit SSL/TLS encryption technology. This ensures that no third party can read or steal your information.
Secure Servers
Our data servers are protected by advanced security systems. Security is ensured at both physical and digital levels.
Access Control
Only authorized personnel can access your information. Every access is logged and regularly audited.
Data Retention Period
Your information is retained for as long as you use our services and for any period required by legal obligations. After that, it is securely deleted.
Sharing Information with Third Parties
dka88 does not sell your personal information to third parties. However, in certain circumstances we may share information with trusted partners.
5.1 Service Provider Partners
To operate our services, we work with the following types of partners:
- Payment Processing: bKash, Nagad, Rocket, Upay, and banking partners use only the minimum necessary information to complete transactions.
- Game Software Providers: Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other providers on whose platforms our games operate.
- Identity Verification Services: Specialized third-party service providers for KYC and AML compliance.
5.2 Legal Obligations
We may be required to share information with legal authorities in the following cases:
- Complying with court orders or legal directives
- Cooperating with government investigations
- Assisting authorities in preventing financial crimes
- Matters relating to national security
Cookies and Tracking Technology
dka88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic functionality of the platform. Without them, login, transactions, and session management are not possible. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences such as language, theme, and layout. They personalize your user experience.
Analytics Cookies
We use these cookies to analyze platform usage statistics. This helps us improve the quality of our services.
You can control or reject most cookies through your browser settings. However, please note that disabling essential cookies may affect some platform functionality.
Your Rights as a User
As a dka88 user, you have the following rights over your own information. We are committed to making it easy for you to exercise these rights.
Right to Access Your Information
You can request a copy of the personal information we hold about you at any time. We will provide it within 30 business days.
Right to Correct Your Information
If there are any errors or inconsistencies in your stored information, you can request a correction. We will make the correction as soon as possible.
Right to Delete Your Information
In certain circumstances you can request that your information be deleted. However, this may be limited in cases of legal obligations or active accounts.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. We respect your decision.
Protection of Minors
dka88 strictly does not provide services to minors. Our platform is for those aged 21 and above only.
Minor Protection Measures
- Age is verified at the time of registration.
- Additional verification processes are applied to suspicious accounts.
- We never knowingly collect or store information from anyone under the age of 21.
- If information from a minor has been collected by mistake, it will be deleted immediately and the account will be closed.
If you suspect that a minor is using our platform, please notify us immediately.
Changes to the Privacy Policy
dka88 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notice will be displayed on the main page of the platform.
- A notification will be sent to your registered email address.
- The date of the change will be noted at the top of this page as the "Last Updated" date.
Continued use of the platform after a policy change means you are considered to have accepted the revised policy. If you do not agree with the changes, you may request that your account be closed.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our support team is always ready to assist you.
24 hours, 7 days a week — get direct support in Bengali
[email protected]
Instant response on live chat; quick reply by email
For more information, visit our FAQ page or Responsible Gaming page.